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Website Care & Technical Support

Keep your corporate website stable, secure, and supported without paying for engineering capacity you do not need.

This engagement publishes the commercial starting points for post-launch website responsibility. The matching service page explains fit and coverage without prices.

Engagement at a glance

Best for
Existing corporate websites needing maintenance or occasional support
Typical duration
Confirmed during scoping
Main deliverable
Server care, website maintenance, or scoped technical support
Commitment
Annual care or on-demand hours, according to the selected service

Starting from 1,500 SAR/ year

Starting prices are indicative entry points, not fixed quotations. SAR is the reference currency; other currencies are shown approximately for convenience. Why we publish starting prices

Discuss Website Care

When This Engagement Is the Right Fit

4

Choose website care when the site already exists and the need is operational stability — not a rebuild:

  • Corporate, law-firm, and company-profile websites.
  • Astro, Laravel-backed, WordPress, or other supported sites accepted by Quancats.
  • Small production workloads with limited operational requirements.
  • Teams that need help once or twice a year rather than continuous engineering capacity.

Managed Hosting & Server Care

5

Lightweight annual infrastructure responsibility. Final quotation depends on infrastructure and website complexity. Typical coverage may include:

  • Server health checks and basic uptime monitoring.
  • SSL/TLS management and essential runtime or web-server configuration.
  • Backup verification and recovery assistance where covered by scope.
  • Basic deployment assistance and essential OS/server updates.
  • Basic security checks.

Website Care

4

An intermediate annual option between server-only care and full technical ownership. Exact included workload is defined during quotation. Potential coverage:

  • Basic website health monitoring and server/runtime checks.
  • Security-related updates and backup verification.
  • SSL/DNS assistance and limited minor technical interventions.
  • Routine maintenance and basic incident support.

On-Demand Technical Support

4

For occasional technical needs rather than a retainer. Major development work is quoted separately. Typical use cases:

  • Deployment, DNS, SSL, or outage issues.
  • Minor technical fixes, dependency updates, and configuration changes.
  • Troubleshooting and small production fixes.
  • Minor content-related technical work.

Prepaid Support Hours

2

Optional credit packs valid for 12 months on supported websites and infrastructure:

  • 5 or 10 hour packs for small fixes, deployment assistance, configuration, and troubleshooting.
  • Not for major feature development, full redesigns, large migrations, new systems, or SaaS development.

Choose the right responsibility level

3

Match the need to the engagement without overbuying:

  • Occasional website need → On-Demand Technical Support.
  • Simple website needing annual care → Website Care or Managed Hosting & Server Care.
  • Continuous engineering responsibility → Managed Technical Ownership.

What This Is Not

4

Website care is deliberately narrower than Managed Technical Ownership:

  • Not unlimited development or unlimited support hours.
  • Not a 24/7 enterprise SLA.
  • Not continuous product architecture ownership.
  • Not feature development or redesign work by default.

Starting investment examples

  • Managed Hosting & Server Care

    Starting from 1,500 SAR/ year

  • Website Care

    Starting from 2,500 SAR/ year

  • On-Demand Technical Support

    Starting from 350 SAR/ hour

  • 5 Prepaid Support Hours

    Starting from 2,000 SAR

  • 10 Prepaid Support Hours

    Starting from 3,500 SAR

Starting prices are indicative entry points, not fixed quotations. SAR is the reference currency; other currencies are shown approximately for convenience. Why we publish starting prices

Frequently asked questions

Do we need a monthly support contract?

No. Occasional-support and annual-care models are available. Monthly Managed Technical Ownership remains a separate premium option for continuous engineering responsibility.

Do you provide website maintenance after launch?

Yes. This engagement covers Managed Hosting & Server Care, annual Website Care, and On-Demand Technical Support. Exact included workload is confirmed during quotation.

Are third-party hosting costs included?

No. AWS, DigitalOcean, Hetzner, Cloudflare paid products, domains, email, and external backup storage are billed separately unless a proposal explicitly includes them.

Next Step

Tell us about the website stack, hosting provider, and how often you need technical help. We will recommend Server Care, Website Care, on-demand support, or Managed Technical Ownership when continuous ownership is the better fit.

Discuss Website Care